Diploma In Hospitality Management
This program provides a solid foundation in the principles and practices of hospitality. Students will learn hotel operations, guest service management, and leadership skills essential for a career in the global hospitality industry.
Career Path: Graduates can pursue careers as hotel supervisors, guest service agents, front office executives, room division supervisors, or hospitality coordinators in hotels, resorts, cruise lines, and international hospitality businesses.
Course Structure
Semester 1 – Foundation of Hospitality
• Introduction to Hospitality Industry
• Front Office Operations I (Check-in, Check-out, Reservations)
• Food & Beverage Service I (Basics, Table Service)
• Housekeeping I (Room Types, Cleaning Procedures)
• Communication Skills & Guest Handling
• Grooming & Professionalism
Semester 2 – Intermediate Hospitality Skills
• Front Office Operations II (Night Audit, Billing, Guest History)
• Food & Beverage Service II (Buffets, Banquets, Room Service)
• Housekeeping II (Linen, Inventory, Supervision)
• Hospitality Computer Applications (PMS, POS, Spreadsheets)
• Hospitality English & Report Writing
• Food Safety, Sanitation & HACCP
Semester 3 – Hospitality Supervision & Management
• Supervisory Skills & Leadership
• Sales, Marketing & Public Relations
• Cost Control & Basic Accounting
• Sustainable Practices in Hospitality
• Conflict Resolution & Team Management
• Hospitality Law & Ethics
Semester 4 – Capstone Projects & Specialization
Event Management in Hospitality
Guest Experience & Service Quality Management
Career Preparation & Interview Skills
Entrepreneurship in Hospitality
Final Capstone Project (Hotel Operations Simulation)
Semester 5 & 6:
On the Job Training: 06 Months
Placement in: Hotels, Resorts, Guest Houses, Clubs, Convention Centres