BCHM Certificate-Level Short Courses
The British College of Hospitality Management (BCHM) offers a range of certificate-level short courses designed to enhance the skills of professionals across hospitality, food, education, finance, and banking sectors. These courses are career-focused, practical, and ideal for those seeking to improve their expertise, boost employability, and stay updated with industry standards.
Career Path: Graduates can pursue careers as event coordinators, wedding planners, corporate event managers, exhibition organizers, or festival planners with event companies, hotels, or as entrepreneurs.
Course Structure
Professional Customer Service
Develop excellence in customer service for hospitality, food, education, finance, and banking sectors. Learn effective communication, handling customer expectations, and delivering exceptional experiences.
Ideal for: Frontline staff, executives, and professionals interacting directly with clients.
Grooming & Table EthicsGrooming & Table Ethics
Enhance your professional image and etiquette. This course covers personal grooming, professional appearance, dining etiquette, and table manners, ensuring confidence and professionalism in any setting.
Ideal for: Hospitality professionals, students, and anyone looking to improve their professional presence.
Hazard Analysis & Critical Control Point (HACCP)
Learn the structured approach to food safety management. This course introduces the HACCP system for identifying, evaluating, and controlling food safety hazards, helping maintain international food safety standards.
Ideal for: Chefs, kitchen staff, food handlers, restaurant managers, and quality assurance officers.