Diploma in Restaurant & Bar Management
This program focuses on the dynamic food and beverage industry. Students will learn restaurant operations, menu planning, customer service, mixology basics, and cost control.
Career Path: Graduates can become restaurant managers, bar supervisors, food & beverage executives, café managers, or lounge/bar consultants in hotels, restaurants, clubs, and entertainment venues.
Course Structure
Semester 1: Foundation in Restaurant & Bar Operations
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Introduction to Restaurant & Bar Operations
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Food & Beverage Service Methods
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Restaurant Equipment, Layout & Mise-en-Place
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Table Setting, Napkin Folding & Service Styles
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Beverage Knowledge (Non-Alcoholic & Alcoholic)
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Responsible Alcohol Service (Licensing Laws)
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Hygiene, Sanitation & Workplace Safety
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Communication & Guest Interaction
Semester 2: Supervision, Management & Practical Experience
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Bar Operations & Mixology
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Restaurant Supervision & Staff Briefings
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Billing Procedures, POS Systems & Cashiering
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Menu Knowledge & Food Pairing
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Customer Complaint Handling & Service Recovery
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Sales Techniques & Upselling
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Cost Control & Revenue Management
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Basic Inventory, Stocktaking & Purchasing
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Career Skills, Grooming & Interview Preparation
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Semester 3 & 4:
On the Job Training: 06 Months
Placement in: Hotel, Resort, Restaurant, Catering Company
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Introduction to Restaurant & Bar Operations
-
Food & Beverage Service Methods
-
Restaurant Equipment, Layout & Mise-en-Place
-
Table Setting, Napkin Folding & Service Styles
-
Beverage Knowledge (Non-Alcoholic & Alcoholic)
-
Responsible Alcohol Service (Licensing Laws)
-
Hygiene, Sanitation & Workplace Safety
-
Communication & Guest Interaction
-
-
Bar Operations & Mixology
-
Restaurant Supervision & Staff Briefings
-
Billing Procedures, POS Systems & Cashiering
-
Menu Knowledge & Food Pairing
-
Customer Complaint Handling & Service Recovery
-
Sales Techniques & Upselling
-
Cost Control & Revenue Management
-
Basic Inventory, Stocktaking & Purchasing
-
Career Skills, Grooming & Interview Preparation
-
On the Job Training: 06 Months
Placement in: Hotel, Resort, Restaurant, Catering Company
-
Duration: 01 Year -
Entry Qualification: GCE O/L or equivalent